Information We Collect:
Personal Information: When you use our website or avail of our services, we may collect personal information such as your name, contact details, email address, and other relevant details necessary for providing our services.
Service Information: We may collect information related to the services you request, including details about your appliances (such as make, model, and issues), service history, and any communications with our team.
Usage Information: We may automatically collect certain information about your usage of our website, such as your IP address, browser type, operating system, pages visited, and referring website.
How We Use Your Information:
To Provide Services: We use the information we collect to deliver the services you request, including diagnosing appliance issues, scheduling appointments, and completing repairs.
To Communicate: We may use your contact information to communicate with you about your service requests, appointments, updates, promotions, and other relevant information.
To Improve Services: We analyze usage data to understand how our website and services are used, identify areas for improvement, and enhance the user experience.
For Legal Compliance: We may use your information to comply with legal obligations, resolve disputes, and enforce our policies.
Information Sharing and Disclosure:
Service Providers: We may share your information with trusted service providers who assist us in delivering our services, such as technicians, payment processors, and marketing partners.